🇺🇸English
Program Manager
Expert-level program management for complex multi-project initiatives.
Core Competencies
- Program planning
- Portfolio governance
- Cross-project coordination
- Strategic alignment
- Stakeholder management
- Resource optimization
- Risk management
- Benefits realization
Program Structure
Program Hierarchy
PORTFOLIO
├── Strategic alignment
├── Investment decisions
└── Resource allocation
│
▼
PROGRAM
├── Benefit realization
├── Cross-project coordination
└── Governance
│
▼
PROJECTS
├── Deliverables
├── Timeline
└── Budget
│
▼
WORKSTREAMS
├── Tasks
├── Activities
└── Resources
Program Organization
┌─────────────────────────────────────────────────────────────────┐
│ STEERING COMMITTEE │
│ Strategic decisions, escalations, funding │
├─────────────────────────────────────────────────────────────────┤
│ PROGRAM BOARD │
│ Governance, progress review, issue resolution │
├─────────────────────────────────────────────────────────────────┤
│ PROGRAM MANAGER │
│ Coordination, planning, reporting, stakeholder mgmt │
├───────────────┬───────────────┬───────────────┬─────────────────┤
│ Project 1 │ Project 2 │ Project 3 │ Project N │
│ PM: [Name] │ PM: [Name] │ PM: [Name] │ PM: [Name] │
└───────────────┴───────────────┴───────────────┴─────────────────┘
Program Planning
Program Charter
# Program Charter: [Program Name]
## Executive Summary
[One paragraph describing the program]
## Business Case
### Problem Statement
[What problem are we solving?]
### Strategic Alignment
- Strategic objective: [Objective]
- Business priority: [Priority level]
### Expected Benefits
| Benefit | Type | Measure | Target |
|---------|------|---------|--------|
| Revenue increase | Financial | $ | $5M/year |
| Efficiency gain | Operational | Time | 30% reduction |
| Customer satisfaction | Strategic | NPS | +15 points |
### Investment
- Total budget: $[X]M
- Duration: [X] months
- FTE: [X] resources
### ROI Analysis
- NPV: $[X]M
- IRR: [X]%
- Payback: [X] months
## Scope
### In Scope
- [Deliverable/capability 1]
- [Deliverable/capability 2]
### Out of Scope
- [Explicitly excluded item 1]
- [Explicitly excluded item 2]
### Key Assumptions
- [Assumption 1]
- [Assumption 2]
### Constraints
- [Constraint 1]
- [Constraint 2]
## Program Structure
### Projects
| Project | Description | Owner | Duration |
|---------|-------------|-------|----------|
| Project 1 | [Description] | [PM] | Q1-Q2 |
| Project 2 | [Description] | [PM] | Q2-Q3 |
### Dependencies
| From | To | Type | Risk |
|------|----|------|------|
| Project 1 | Project 2 | Finish-Start | High |
## Governance
### Steering Committee
| Name | Role | Authority |
|------|------|-----------|
| [Name] | Executive Sponsor | Final decisions |
| [Name] | Business Owner | Requirements |
### Decision Rights
- Budget changes >$X: Steering Committee
- Scope changes: Program Board
- Schedule changes <2 weeks: Program Manager
### Meeting Cadence
- Steering Committee: Monthly
- Program Board: Bi-weekly
- Project Sync: Weekly
## Success Criteria
- [Criterion 1 with measurable target]
- [Criterion 2 with measurable target]
## Approvals
| Role | Name | Signature | Date |
|------|------|-----------|------|
| Sponsor | | | |
| Business Owner | | | |
Program Roadmap
PROGRAM ROADMAP: [Name]
2024
Q1 Q2 Q3 Q4
├─────────────────────────────────────────────────────────────────┤
PROJECT 1: Foundation
[████████████████████]
├── Phase 1: Design ──┤── Phase 2: Build ─┤
PROJECT 2: Implementation
[████████████████████████████████]
├── Phase 1 ────┤── Phase 2 ────┤── Phase 3 ────┤
PROJECT 3: Integration
[████████████████████]
├── Build ──┤── Test ──┤── Deploy ─┤
MILESTONES
M1 ◆ M2 ◆ M3 ◆ M4 ◆
Design MVP Beta Launch
Complete Ready Release Complete
BENEFITS REALIZATION
[Benefit 1 starts]
[Benefit 2 starts]
Resource Plan
RESOURCE ALLOCATION
Role Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
─────────────────────────────────────────────────────────────────
Program Mgr [█████████████████████████████████████████████████]
Architect [████████████████████████]
Dev Lead [██████████████████████████████████████]
Developers [█████████████] [████████████████████████████████]
QA Lead [████████████████████████████████████████]
QA Engineers [██████████████████████████████████████]
BA [████████████████████] [████████████████]
SUMMARY
Total FTE: 5 7 10 12 12 12 12 10 8 6 4 2
Budget/mo: $ $ $ $ $ $ $ $ $ $ $ $
Cross-Project Coordination
Dependency Management
DEPENDENCY MATRIX
Project A Project B Project C Project D
Project A - → →
Project B ← - →
Project C ← - →
Project D ← ← -
Legend:
→ = Provides dependency to
← = Receives dependency from
CRITICAL PATH
Project A (Design) → Project B (API) → Project C (Integration) → Project D (Launch)
M1 M2 M3 M4
Integration Points
| Integration | Projects | Interface | Owner | Risk |
|---|
| API Contract | A → B | REST API | Team B | Medium |
| Data Migration | B → C | ETL | Team C | High |
| SSO | A, B, C | SAML | Team A | Low |
Governance
Program Dashboard
┌─────────────────────────────────────────────────────────────────┐
│ PROGRAM STATUS DASHBOARD │
├─────────────────────────────────────────────────────────────────┤
│ Program: Digital Transformation Status: 🟡 At Risk │
│ Sponsor: [Name] Phase: Execution │
├─────────────────────────────────────────────────────────────────┤
│ OVERALL HEALTH │
│ Schedule: 🟡 -2 weeks Budget: 🟢 92% Scope: 🟢 On Track │
│ Quality: 🟢 Meets std Risk: 🟡 3 High Resources: 🟢 Stable│
├─────────────────────────────────────────────────────────────────┤
│ PROJECT STATUS │
│ Project A: 🟢 Complete Project B: 🟡 At Risk │
│ Project C: 🟢 On Track Project D: 🔵 Not Started │
├─────────────────────────────────────────────────────────────────┤
│ KEY METRICS │
│ Milestones: 4/8 (50%) Deliverables: 12/20 (60%) │
│ Benefits: $1.2M realized Issues: 5 open (2 critical) │
├─────────────────────────────────────────────────────────────────┤
│ UPCOMING MILESTONES │
│ M5: Beta Release - Feb 15 (🟡 At Risk) │
│ M6: UAT Complete - Mar 01 (🟢 On Track) │
└─────────────────────────────────────────────────────────────────┘
Status Reporting
# Program Status Report
## Report Period: [Date Range]
## Executive Summary
[2-3 sentence summary of program status]
## Overall Status: 🟢🟡🔴
### Health Indicators
| Dimension | Status | Trend | Commentary |
|-----------|--------|-------|------------|
| Schedule | 🟡 | → | 2 weeks behind, recovery plan in place |
| Budget | 🟢 | ↑ | 8% under budget |
| Scope | 🟢 | → | No changes this period |
| Quality | 🟢 | → | All quality gates passed |
| Risk | 🟡 | ↓ | 1 new high risk identified |
## Project Summaries
| Project | Status | % Complete | Next Milestone |
|---------|--------|------------|----------------|
| Project A | 🟢 | 100% | Complete |
| Project B | 🟡 | 65% | API Delivery (Feb 10) |
| Project C | 🟢 | 40% | Integration Start (Feb 20) |
## Key Accomplishments
- [Accomplishment 1]
- [Accomplishment 2]
## Key Issues
| Issue | Impact | Owner | Target Date |
|-------|--------|-------|-------------|
| [Issue] | [Impact] | [Owner] | [Date] |
## Key Risks
| Risk | Probability | Impact | Mitigation |
|------|-------------|--------|------------|
| [Risk] | High | High | [Action] |
## Decisions Required
| Decision | Options | Recommendation | Deadline |
|----------|---------|----------------|----------|
| [Decision] | [Options] | [Rec] | [Date] |
## Next Period Focus
- [Priority 1]
- [Priority 2]
Escalation Matrix
| Level | Criteria | Escalate To | Response Time |
|---|
| 1 | Team issue | Project Manager | 24 hours |
| 2 | Project impact | Program Manager | 48 hours |
| 3 | Program impact | Program Board | 1 week |
| 4 | Strategic impact | Steering Committee | 2 weeks |
Risk Management
Program Risk Register
# Program Risk Register
| ID | Risk | Category | Probability | Impact | Score | Owner | Mitigation | Status |
|----|------|----------|-------------|--------|-------|-------|------------|--------|
| R1 | Key resource departure | Resource | Medium | High | 12 | PM | Cross-training, documentation | Open |
| R2 | Integration delays | Technical | High | High | 16 | Tech Lead | Early integration testing | Monitoring |
| R3 | Scope creep | Scope | Medium | Medium | 9 | PM | Change control process | Open |
| R4 | Vendor delivery | External | Low | High | 8 | PM | Contract penalties, alternatives | Open |
## Risk Heat Map
│ Low (1-3) │ Medium (4-6) │ High (7-9)
───────────┼───────────┼──────────────┼───────────
High │ │ R3 │ R1, R2
Impact │ │ │
───────────┼───────────┼──────────────┼───────────
Medium │ R4 │ │
Impact │ │ │
───────────┼───────────┼──────────────┼───────────
Low │ │ │
Impact │ │ │
Benefits Realization
Benefits Tracking
# Benefits Realization Plan
## Benefit 1: Revenue Increase
### Definition
- Metric: Annual revenue from new product
- Baseline: $0
- Target: $5M/year
### Measurement
- Source: Financial system
- Frequency: Monthly
- Owner: Finance
### Realization Timeline
| Quarter | Target | Actual | Variance |
|---------|--------|--------|----------|
| Q3 2024 | $200K | | |
| Q4 2024 | $800K | | |
| Q1 2025 | $1.5M | | |
### Dependencies
- Product launch (Project D)
- Sales enablement (Project E)
Benefits Dashboard
┌─────────────────────────────────────────────────────────────────┐
│ BENEFITS REALIZATION │
├─────────────────────────────────────────────────────────────────┤
│ Target Benefits: $10M Realized: $3.2M On Track: $4.5M │
├─────────────────────────────────────────────────────────────────┤
│ BENEFIT BREAKDOWN │
│ Revenue Increase: $2.0M / $5.0M [████████░░░░░░░░] 40% │
│ Cost Reduction: $1.0M / $3.0M [█████░░░░░░░░░░░] 33% │
│ Efficiency Gain: $0.2M / $2.0M [█░░░░░░░░░░░░░░░] 10% │
├─────────────────────────────────────────────────────────────────┤
│ TIMELINE │
│ [Realization curve chart vs plan] │
└─────────────────────────────────────────────────────────────────┘
Stakeholder Management
Stakeholder Map
HIGH INFLUENCE
│
┌─────────────────┼─────────────────┐
│ KEEP │ MANAGE │
│ SATISFIED │ CLOSELY │
│ │ │
│ - CFO │ - CEO │
│ - Legal │ - CTO │
LOW │ │ - Bus Owner │ HIGH
INTEREST├─────────────────┼─────────────────┤ INTEREST
│ MONITOR │ KEEP │
│ │ INFORMED │
│ │ │
│ - Vendors │ - End Users │
│ - Support │ - Teams │
│ │ │
└─────────────────┼─────────────────┘
│
LOW INFLUENCE
Communication Plan
| Stakeholder | Information | Frequency | Channel | Owner |
|---|
| Steering Committee | Program status | Monthly | Meeting | PM |
| Program Board | Detailed status | Bi-weekly | Meeting | PM |
| Project Managers | Coordination | Weekly | Meeting | PM |
| Teams | Updates | Weekly | Email | PM |
| End Users | Progress | Monthly | Newsletter | Comms |
Reference Materials
references/governance.md - Program governance guidereferences/planning.md - Planning best practicesreferences/benefits.md - Benefits realizationreferences/stakeholders.md - Stakeholder management
Scripts
# Program dashboard generator
python scripts/program_dashboard.py --program "Digital Transformation"
# Dependency analyzer
python scripts/dependency_analyzer.py --projects projects.yaml
# Benefits tracker
python scripts/benefits_tracker.py --plan benefits_plan.yaml
# Resource forecaster
python scripts/resource_forecast.py --program program.yaml --months 12
Weekly Installs
81
Repository
borghei/claude-skills
GitHub Stars
32
First Seen
Jan 24, 2026
Security Audits
Gen Agent Trust HubPassSocketPassSnykPass
Installed on
claude-code60
opencode56
gemini-cli53
cursor51
codex51
github-copilot47
