Benefits Over Features

Features: What it does. Benefits: What that means for the customer.

Specificity Over Vagueness

• Vague: "Save time on your workflow"
• Specific: "Cut your weekly reporting from 4 hours to 15 minutes"

Customer Language Over Company Language

Use words your customers use. Mirror voice-of-customer from reviews, interviews, support tickets.

One Idea Per Section

Each section should advance one argument. Build a logical flow down the page.

Writing Style Rules

Core Principles

1. Simple over complex — "Use" not "utilize," "help" not "facilitate"
2. Specific over vague — Avoid "streamline," "optimize," "innovative"
3. Active over passive — "We generate reports" not "Reports are generated"
4. Confident over qualified — Remove "almost," "very," "really"
5. Show over tell — Describe the outcome instead of using adverbs
6. Honest over sensational — Never fabricate statistics or testimonials

Quick Quality Check

• Jargon that could confuse outsiders?
• Sentences trying to do too much?
• Passive voice constructions?
• Exclamation points? (remove them)
• Marketing buzzwords without substance?

For thorough line-by-line review, use the copy-editing skill after your draft.

Best Practices

Be Direct

Get to the point. Don't bury the value in qualifications.

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Use Rhetorical Questions

Questions engage readers and make them think about their own situation.

• "Hate returning stuff to Amazon?"
• "Tired of chasing approvals?"

Use Analogies When Helpful

Analogies make abstract concepts concrete and memorable.

Pepper in Humor (When Appropriate)

Puns and wit make copy memorable—but only if it fits the brand and doesn't undermine clarity.

Page Structure Framework

Above the Fold

Headline

• Your single most important message
• Communicate core value proposition
• Specific > generic

Example formulas:

• "{Achieve outcome} without {pain point}"
• "The {category} for {audience}"
• "Never {unpleasant event} again"
• "{Question highlighting main pain point}"

For comprehensive headline formulas : See references/copy-frameworks.md

For natural transition phrases : See references/natural-transitions.md

Subheadline

• Expands on headline
• Adds specificity
• 1-2 sentences max

Primary CTA

• Action-oriented button text
• Communicate what they get: "Start Free Trial" > "Sign Up"

Core Sections

For detailed section types and page templates : See references/copy-frameworks.md

CTA Copy Guidelines

Weak CTAs (avoid):

• Submit, Sign Up, Learn More, Click Here, Get Started

Strong CTAs (use):

• Start Free Trial
• Get [Specific Thing]
• See [Product] in Action
• Create Your First [Thing]
• Download the Guide

Formula: [Action Verb] + [What They Get] + [Qualifier if needed]

Examples:

• "Start My Free Trial"
• "Get the Complete Checklist"
• "See Pricing for My Team"

Page-Specific Guidance

Homepage

• Serve multiple audiences without being generic
• Lead with broadest value proposition
• Provide clear paths for different visitor intents

Landing Page

• Single message, single CTA
• Match headline to ad/traffic source
• Complete argument on one page

Pricing Page

• Help visitors choose the right plan
• Address "which is right for me?" anxiety
• Make recommended plan obvious

Feature Page

• Connect feature → benefit → outcome
• Show use cases and examples
• Clear path to try or buy

About Page

• Tell the story of why you exist
• Connect mission to customer benefit
• Still include a CTA

Voice and Tone

Before writing, establish:

Formality level:

• Casual/conversational
• Professional but friendly
• Formal/enterprise

Brand personality:

• Playful or serious?
• Bold or understated?
• Technical or accessible?

Maintain consistency, but adjust intensity:

• Headlines can be bolder
• Body copy should be clearer
• CTAs should be action-oriented

Output Format

When writing copy, provide:

Page Copy

Organized by section:

• Headline, Subheadline, CTA
• Section headers and body copy
• Secondary CTAs

Annotations

For key elements, explain:

• Why you made this choice
• What principle it applies

Alternatives

For headlines and CTAs, provide 2-3 options:

• Option A: [copy] — [rationale]
• Option B: [copy] — [rationale]

Meta Content (if relevant)

• Page title (for SEO)
• Meta description

Related Skills

• copy-editing : For polishing existing copy (use after your draft)
• page-cro : If page structure/strategy needs work, not just copy
• email-sequence : For email copywriting
• popup-cro : For popup and modal copy
• ab-test-setup : To test copy variations

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